Return Policy

At Behtreen, we prioritize your satisfaction and stand by the quality of our products. If you are not fully satisfied with your purchase, you may request a return under the conditions outlined below.

Return Eligibility

To qualify for a return, please ensure:

• The product is unused, in its original condition, or was received in a damaged state. It must be returned in its original packaging.
• The return request is made within 7 days from the date of delivery.
• A valid proof of purchase (order confirmation or receipt) is provided.

Non-Returnable Items

For health and safety reasons, certain products cannot be returned:

• Opened food items or consumables
• Products marked as “Final Sale” or “Non-Returnable” at the time of purchase
• Items damaged due to mishandling or improper storage

How to Initiate a Return

To request a return, follow these steps:

• Contact our Customer Support Team within 7 days of delivery via:
  • 📧 Email: sales@behtreen.in | behtreenoil@gmail.com
  • 📞 Phone/WhatsApp: +91-9811553529
• Provide your order details, proof of purchase, and the reason for the return.
• Our team will guide you through the return process, including shipping instructions if required.

🔹 Note: Customers are responsible for return shipping charges unless the return is due to a defective or incorrect item received.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, notify us within 48 hours of delivery. Please provide clear images and order details, and We will arrange a replacement or refund at no extra cost. Replacement need to be made in 24hrs after the product is received.

If you need further assistance, feel free to contact our support team.